Building Profitable Relationships With Your Prospects...Automatically!
Today's topic will focus on BUILDING Profitable Relationships with all of your prospects, leads, & customers.
In the last two episodes we talked about:
- capturing leads and prospects in your marketing database, and
- measuring the results of your advertising efforts to help determine your true ROI.
Today we are going to discuss the final step in the process, which by the way, is an on going...never ending process.
Why, because building and maintaining a good relationship is a constant effort. Just like any relationship you decide to get involved in, it requires your participation & attention to help it grow and manifest into one that you cherish and one that's beneficial for all parties involved.
The great news is now you can virtually automate this process and systematize it. So from a business perspective, you can think of it as having your own garden of prospects that you've gathered. Then systematically & consistently you can water, nuture, and cultivate them into profitable customers and clients.
How do you do this? Well, very simply put....just like you would if you were gaining a new friend.
As an expert in your field or industry, focus on building your relationship with your prospects by providing interesting, helpful, and insightful information they can use. Information that makes them feel better, smarter, more confident when it comes to buying whatever it is you sell.
Here's a core belief that I challenge you to memorize and adopt.
It is a bit different, but if you keep this belief geniuenly at the heart of everything you do when communicating with a new prospect, it will literally explode your marketing efforts. Also, if you have employees or staff, I would strongly recommend that you encourage everyone in your organization to adopt this core belief as well. (and publically share it with ALL your prospects).
NEW BELIEF:
"I Don't Care Who My Prospects Decide To Buy From (or Who They Decide To Do Business With. I ONLY Care About Providing Them With All Of The Right Educational & Insightful Information They Need To Make The Best Decision For Themselves When It Comes To Buying What I Sell!"
This illustrates your primary interest is in your prospect and what they need...not in you and what you want!
By enlightening your prospects unselfishly like this, the decision to purchase the product/service that you sell --- and to buy from you becomes very logical and obvious.
First things first. You have to find out more about them. What's important to them. What frustrations do they have, what complaints, what desires, wishes, or dreams. What problems, what concerns...and the list goes on and on.
I like to say, you need to find out
what makes them "tick" and what "ticks them off".
It is also VERY IMPORTANT to capture your prospect's, customer's, & client's email address so you can follow up with them and begin building your relationship. Capturing the email addresses of your target market and getting them to voluntarily opt-in to be on your list is a MUST. It's actually the ONLY reason to advertise.
Now that you have a method of following up with them, you should go about building a relationship with them by asking them questions and learning about what's important to them.
What I mean by that is to direct your questions and focus on finding out what challenges, problems, situations, or issues they experience when it comes to buying what you sell. And to find out what desires, needs, wants, & interests they have. Then effectively and powerfully communicate what your product or service does to overcome those issues or help them attain those desires and benefits.
And today every small business can leverage powerful marketing tools and technologies so you can very easily automate and systematize this relationship building process.
Two new marketing tools that I highly recommend that you get if you don't already have them are:
- Email Autoresponder System - Click here for my recommendation
- Online Survey Tool - Click here for my recommendation
You can learn more about what an Autoresponder system & survey system can do for you by clicking on the links above. The main thing to note is that you want to automate your responses and your offers so you can collect more marketing intelligence from your prospects.
Each time you make an offer to them, you should require they answer a few short questions from your online survey so you can continue to gather and assess what is important to them and what their 'hot-buttons' are.
Remember...
"find out what makes them tick and what ticks them off!"
As promised here's this week's power marketing resource gift. It's called the:
"Complete Customer Survey Kit"
32 Of the Most Relevant Questions To Ask Your Prospects & Customers To Get
Them To Open Up and Tell You Their Hot-buttons, Problems, Frustrations,
Concerns, Plus their Desires, Wishes, Hopes, & Dreams.
This survey kit has a retail value of $47, but as a loyal subscriber to our Profitable Marketing Ideas POWER Podcast, you get it free.
Click this link for instant download.
Also, don't forget to add our podcast feed to your iTunes or other Podcast Catcher.
Here's the direct URL:
http://feeds.feedburner.com/ProfitableMarketingIdeas
Copy this into your catcher. If you have any questions about this or need some assistance, please feel free to contact me directly.
As always, I welcome your comments and feedback on this (or any) episode...so, please feel free to use the COMMENTS link below.
Good luck with your marketing efforts,
Marc Gamble
support@mymondemand.com
Marketing Guru & Advisor
P.S. You can learn step-by-step how to Monopolize Your Marketplace today from our "Business Building eKit". Simply visit: http://www.mymondemand.com/ekit for details.
P.P.S.: Here is another valuable recommendation you should check out: MYM On-Demand Marketing Training - http://www.mymondemand.com/signup






